Frequently Asked Questions

How Do I Get Started?

We can help you! Besides entering your data in manually, here are a couple of options:

Complete our spreadsheet with family and staff information that we can import into JoinOurClass to get you started.
If you have an existing student information system and have access to the database, we can help you get an export of data that can be imported into JoinOurClass.

Will My Data Be Safe?

JoinOurClass takes security very seriously. All access to the Web application is encrypted through A+ rated SSL (Secure Socket Layer), we patch our servers on a regular basis, we enforce secure passwords, run penetration tests to proactively find potential vulnerabilities in our code and servers, we have strict firewall policies, and more. If you have more questions about our security, please contact us.

Do I need any special hardware or software?

Nope. Only a modern browser. JoinOurClass is a secure cloud-based Software as a Service (Saas), so no need to install anything software on your servers or computers. We maintain the servers, security, maintenance and ensure performance and availability so you don’t have to.